Honoring the top mortgage servicers who have demonstrated outstanding service, innovation, and success in supporting homeowners throughout their mortgage journey. The MortgagePoint Mortgage Servicing Excellence Award recognizes servicers that set industry benchmarks for excellence, customer care, and operational stability.
Industry professionals are encouraged to nominate mortgage servicing companies that exemplify exceptional commitment to service, innovation, and success in sustaining homeownership. Finalists will be featured in the June 2025 edition of MortgagePoint.
To submit a nomination, please complete the form below and pay the nomination fee.
Nominee and Award Recipient Perks
For Nominees:
- Digital Nominee Badge: Custom-designed badge for nominees to display on their websites, LinkedIn profiles, and email signatures.
- Nominee Listing on the Website: Dedicated nominee page on themortgagepoint.com for public recognition.
- Nominee Social Media Post Templates: Ready-to-use graphics for Facebook, LinkedIn, and Twitter.
For Recipients:
- Feature in MortgagePoint Magazine: Multi-page feature with profiles of each of our award recipients.
- Digital Award Recipient Badge: Custom-designed badge for recipients to display on websites and social media.
- Social Media Campaign: Dedicated posts spotlighting recipients on MortgagePoint’s channels.
Eligibility Information
Nominated organizations must have experience in the mortgage servicing industry and have employees that meet local and federal mortgage servicing requirements.
Once the nomination period is closed, a panel of industry experts, which may include MortgagePoint’s Editorial Advisory Board, leadership from The Five Star Institute’s Membership groups, MortgagePoint’s editorial staff, and others, will vote on the final award recipient lineup. The list of Award recipients will be announced on themortgagepoint.com and in MP Daily, and all award recipients will be profiled in the September 2025 edition of MortgagePoint magazine.
Announcement Details
Nomination Period: Nominations may be submitted until July 31, 2025.
Recipient Announcement: Recipients will be announced in MP Daily and on MortgagePoint social channels, followed by an announcement in the September issue of MortgagePoint.
Award FAQs
1. How much does it cost to nominate a company?
Each nomination submission costs $500.
2. Can I nominate my own company?
Yes, you can nominate any company that you feel matches the eligibility criteria, including your own.
3. What is the best way to explain why my nomination should win?
Provide a concise and compelling value proposition that distinguishes your company as a leader in the mortgage lending industry. Highlight the core qualities and values that drive your success and enable exceptional service to borrowers. Where possible, include quantifiable metrics that demonstrate client impact, competitive advantages, and revenue growth. Please note that any submitted metrics may be featured in award recipient profiles.
4. My nominated company also provides others services, including Mortgage Lending. Can I nominate them for additional awards?
Yes! Companies may be nominated for any award that they qualify for, including both lending and servicing. Each nomination requires a separate nomination fee, but we are currently offering a nomination bundle to nominate a company for both the Lending Excellence and Servicing Excellence awards at a discount. This bundle is available for both awards as long as both award nomination periods are open.
5. My nominee has not been associated with MortgagePoint in the past. Can it still be nominated?
Yes! We want to spotlight the companies that demonstrate exceptional service, innovation, and success the mortgage servicing industry, regardless of whether the company has previously associated with us.
6. Will I be able to see who else was nominated for this award?
We keep all nominees confidential until recipients are publicly announced.
7. When will I be notified if my nominee has won?
Recipients are notified shortly before the public announcement and receive the award assets listed above under “Nominee and Award Recipient Perks.”
8. I have additional questions.
Please feel free to contact us here for any additional questions.
