The Five Star 2024 Conference & Expo, Wednesday-Friday, September 24-26 at The Omni Hotel Dallas, is the nation’s premier mortgage conference, set to attract leading subject-matter experts, exhibitors, and thousands of professionals representing mortgage servicers, lenders, federal government agencies, financial services law firms, service providers, investors, and real estate organizations.
This year, the Five Star Conference will emanate from a brand new venue, The Omni Hotel Dallas, and feature a number of informative educational sessions, spanning various industry niches and instructed by some of the top minds in the field.
Some of the highlighted Educational Forums include:
MTech Forum
Set for Wednesday, September 25 from 9:00 a.m.-11:55 a.m. Central, the MTech Forum will feature tech and subject-matter experts taking a deep dive into how technology is driving the industry forward, yet also creating hazards that must be addressed and accounted for. Speakers and panelists will embark on deep dives into topics such as artificial intelligence (AI), cybersecurity, and mortgage servicing technology innovations, specifically:
- Guarding the Gates: The Critical Role of Cybersecurity: In an era where digital transformation is reshaping the industry, safeguarding sensitive financial data and ensuring regulatory compliance are paramount. Join this panel of cybersecurity specialists and industry thought leaders for a discussion of emerging threats, data protection, and the role of technology in fortifying mortgage servicing operations.
- Getting Ahead of Tomorrow: Innovations in Mortgage Servicing Technology: Discover how cutting-edge technologies are revolutionizing mortgage servicing operations. Our panel of innovators and industry veterans will discuss the latest trends, challenges, and opportunities that can take your mortgage servicing operations to the next level. Whether you’re a lender, servicer, or technology provider, join us for this fascinating discussion of “what’s next?”
- The Genie Unbottled: Implementing AI Solutions in Servicing: Join us for a spirited discussion of the transformative potential of AI within mortgage servicing. From underwriting and risk assessment to customer service and operational efficiency, our panel of experts will explore real-world applications and ethical considerations as they break down how the landscape is already being impacted by this technology—and where it’s headed in the years to come.
Mortgage Servicing Forum
From loss mitigation to navigating compliance concerns and the potential industry impact in an uncertain election year, Five Star’s Mortgage Servicing Forum brings together top mortgage servicing executives and government representatives to discuss the challenges facing our industry and determine the best paths forward. The four-hour Mortgage Servicing Forum, set for Wednesday, September 25 from 1:30 p.m.-5:00 p.m. Central, will tackle the following hot-button topics:
- A C-Suite Perspective on Servicing Challenges: Bringing together top representatives from mortgage servicers, this panel will discuss current challenges in servicing. They will delve into topics such as the looming CFPB amendments to Regulation X, and the effects of the “Show Me State” case on the foreclosure process.
- Key Conversations With Government Agencies and Enterprises: Hear from industry leaders on recent changes including reporting requirements for cyber-attacks, VASP implementation, FHA Payment Supplemental, and other current issues affecting the mortgage servicing industry. This panel will bring you the best solutions through open communication between government agencies and enterprises, servicers, and law firm representatives.
- Mapping the Loss Mitigation Minefields: A new series from the Library of Mortgage Servicing: “Mapping the Loss Mitigation Minefields,” featuring panelists providing key overviews of mortgage servicing’s most pivotal works. They will present “Tales From the Underwriter: Frighteningly Common Loss Mitigation Traps and How to Avoid Them.” After this episode, you will gain comfort with a selection from the self-help section, “Best Practices for Communicating Needs and Outcomes.” Time permitting, they will also review the latest off the presses with “A Post-Chevron Regulatory World.”
NPL Forum
On Thursday, September 26 from 9:00 a.m.-11:30 a.m. Central, the NPL Forum, a new addition to the Five Star Conference, will tackle topics ranging from non-performing loans (NPLs), foreclosures, bankruptcy, and the buying and selling of distressed assets. The NPL Forum will feature a diverse array of speakers ranging from servicing executives to economists as they guide you through the current headwinds and best practices within the non-performing assets arena, with a focus on:
- Non-Performing Loans: Best Strategies & Practices: Join a panel of industry experts for a discussion on the current state of the NPL landscape, with topics ranging from resolution strategies, compliance and regulatory considerations, collaboration among stakeholders, and foreclosure best practices.
- Economic Update: Housing Market Outlook: With the 2024 presidential election only a few months away and the industry facing many questions and challenges regardless of who occupies the White House in 2025, a panel of expert economists will share their forecast of what they anticipate for the back half of 2024, and look forward to 2025.
- Navigating Bankruptcy: Both commercial and individual bankruptcies have continued to rise year-over-year throughout the first half of 2024. This session will bring together subject-matter experts to discuss bankruptcy trends and challenges that all those working within this sector of the industry should have on their radar.
Property Preservation Forum
On Tuesday, September 24 from 1:15 p.m.-5:00 p.m. Central, the Property Preservation Forum brings together field services companies and their servicer clients to share insight into the current trends and challenges within property preservation. Property preservation remains a critical tool in helping prevent blight and ensuring properties are returned to the market for future homebuyers, but economic conditions continue to level headwinds at professionals within this space, specifically:
- From Deficiencies to Efficiencies: This panel will explore ideas about modernizing the practices and processes involved in inspections, hazard claims and disaster response, and rural and urban necessities.
- A Scout’s Guide to Disaster Readiness: The impact of natural disasters on the housing market cannot be overstated—but it can be mitigated. This panel will cover all the current risks and challenges that investors face from the expanding threat of natural disasters. Increases in defaults, decreases in property values, and local economic impacts are all factors that come into play. Panelists will discuss overcoming these challenges with equally powerful solutions—communication, damage discovery, disaster prep, and technology. Join us for a conversation that will earn you your disaster readiness badge.
- Building Blocks: Property Preservation’s Role in Community Resurgence: This discussion will center on the detrimental effects of vacant and distressed properties on communities, including lowered property values, increased crime rates, and the propagation of blight. Panelists will explore how property preservation initiatives can play a crucial role in mitigating these impacts and discuss existing challenges that hinder effective community revitalization efforts.
- Pol·i·cy (n), a Course or Principle of Action: Policy shapes every decision and outcome, influencing every facet of our actions. Join in a discussion on the strategies and principles guiding property preservation today, with a focus on solutions tailored for coverage in highly rural areas, diverse population aggregates, and the latest interpretation of the CFPB’s regulations in “current.”
Click here for complete information and details on the Five Star 2024 Conference & Expo and its many educational offerings.
