Wells Fargo Appoints New Head of Sales

Wells Fargo Home Lending Head of Sales Sandra Ho

Wells Fargo Home Lending has named Sandra Ho as new Head of Sales, where she will lead the company’s Consumer Direct and Distributed Sales organizations. Previously, the two divisions had been under separate leadership. In her new role, Ho will report to Serhat Oztop, Head of Sales and Retail Transformation for Wells Fargo Home Lending.

“Sandra has a proven track record of transforming sales organizations and I’m excited to welcome her to Wells Fargo,” said Kevin Reen, Head of Wells Fargo Home Lending. “The consolidation of our Consumer Direct and Distributed sales teams under Sandra’s leadership will help accelerate our ongoing transformation to de-risk and simplify our business.”

Ho joins Wells Fargo from JPMorgan Chase, where she held a number of leadership positions in the firm’s Home Lending and Consumer and Small Business Payments Divisions over the last six years. Most recently, she served as Managing Director in the Consumer and Small Business Payments division. Prior to JPMorgan Chase, Sandra held positions at Innovatus Capital Partners, McKinsey & Company, Promontory Financial Group Australasia, and Singapore’s Ministry of Trade and Industry.

“With more than 15 years of experience in banking and financial services, Sandra brings a broad range of skills that will be key in helping advance Home Lending’s go-forward strategy aimed at serving bank customers, as well as individuals and families in underserved communities,” added Oztop. “This consolidation of our two sales organizations is a key component in building a sustainable business model that can be scalable in dynamic market environments.”

Promoting equitable homeownership

Wells Fargo Home Lending recently announced the expansion of its $10,000 Homebuyer Access grant program to additional communities in the eight metropolitan areas where the program was launched in 2023. The program also will be expanded to additional eligible areas in New Jersey.

“We are expanding the availability of our Homebuyer Access grant program to additional areas to provide greater opportunities that empower Black and Hispanic homebuyers,” said Reen. “Making these $10,000 grants available in more areas will help increase homeownership opportunities for underserved communities.”

Homebuyer Access grants are now available for the first time in all eligible communities in New Jersey. Grants also will be available to homebuyers who are purchasing homes in or who currently live in additional communities in the metropolitan areas where the grant program was launched in 2023:

  • Minneapolis–St. Paul–Bloomington, Minnesota-Wisconsin
  • Philadelphia–Camden–Wilmington, Pennsylvania, New Jersey, Maryland, and Delaware
  • Dallas–Ft. Worth–Arlington, Texas
  • Washington–Arlington–Alexandria, D.C.-Virginia-Maryland-West Virginia
  • Baltimore–Columbia–Towson, Maryland
  • Atlanta–Sandy Springs–Alpharetta, Georgia
  • Charlotte–Concord–Gastonia, North Carolina-South Carolina
  • New York–Newark–Jersey City, New York-New Jersey-Pennsylvania

Wells Fargo & Company has approximately $1.9 trillion in assets, providing a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked 47th on Fortune’s 2023 rankings of “America’s Largest Corporations.” Wells Fargo focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health, and a low-carbon economy.

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Picture of Eric C. Peck

Eric C. Peck

MortgagePoint Managing Digital Editor Eric C. Peck has 25-plus years’ experience covering the mortgage industry. He graduated from the New York Institute of Technology, where he received his B.A. in Communication Arts/Media. After graduating, he began his professional career in New York City with Videography Magazine before landing in the mortgage finance space. Peck has edited three published books, and has served as Copy Editor for Entrepreneur.com.
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