This piece originally appeared in the July 2024 edition of MortgagePoint magazine, online now.
Returning to Dallas this September 24-26, the Five Star Conference and Expo is the premier mortgage conference that attracts leading subject matter experts, exhibitors, and thousands of professionals representing mortgage servicers, lenders, federal government agencies, financial services law firms, service providers, investors, and real estate organizations from across the nation working towards the common goal of a stronger and united mortgage industry.
Each year, the Five Star Conference brings attendees multiple days of networking, education, programming, and entertainment, and 2024’s conference will be no exception. With a brand-new venue to explore and a full agenda of programming and activities to keep you occupied, here are Five Things to Look Forward to at Five Star Conference.
1. Brand-New Venue: Omni Dallas Hotel
This year’s Five Star Conference has a brand-new home for 2024: the Omni Dallas Hotel. Located near an array of downtown restaurants, shops, and the popular Dallas Arts District, the Omni Dallas features a rooftop pool deck and heated outdoor infinity pool, fitness center, and guest rooms and suites featuring creative works by local Texas artists. For more information on the Omni Dallas and to secure your hotel registration, visit fivestarconference.com/2024/venue.
2. Keys for Life Opening Luncheon
September 24 • 11:30 a.m.-1:00 p.m. Central
Kick off your Five Star Conference experience with the Keys for Life Opening Luncheon, which serves as the initial assembly for all participants, establishing the foundation for the entire conference. Attendees will gain insights into maximizing their Five Star experience and identifying the most beneficial sessions to attend throughout the week. During the program, Five Star’s Ed Delgado will sit down with Stanley C. Middleman, President and CEO of Freedom Mortgage Corporation, for a valuable State of the Industry discussion on what to expect in the coming months.
Other highlights of the luncheon will include the presentation of the prestigious 2024 Lifetime Achievement Award, a special Keys for Life presentation honoring veterans, and the introduction of our silent auction.
3. Forums, Rallies & Roundtables
The Five Star Forums are at the heart of the conference’s educational programming, each offering several hours of panel discussions, keynote speeches, and fireside chats on relevant industry topics. This year’s Forums include a couple of returning favorites alongside a few new additions, all alongside such returning networking and educational events as the FORCE Rally and the Single-Family Rental RoundTable. Mark your calendars for this year’s lineup below!
FORCE Rally: September 24 • 1:15 p.m.-5:00 p.m. Central
The market landscape is changing. Despite easing inflation and interest rates, the uncertainties of an election year leave many questions about where the market is headed in the months and years ahead. You need to know what to expect and how to prepare. The 2024 FORCE Rally will bring you relevant content, top-tier speakers, and exclusive insights so you can evolve your business to the next level amidst an unpredictable and tumultuous economic landscape.
Property Preservation Forum: September 24 • 1:15 p.m.-5:00 p.m. Central
Property preservation remains a critical tool in helping prevent blight and ensure properties are returned to the market for future homebuyers, but economic conditions continue to level headwinds at professionals within this space. Join us as field services companies and their servicer clients provide insights into the current trends and challenges within property preservation.
MTech Forum: September 25 • 9:00 a.m.-11:45 a.m. Central
Join us as a host of tech and subject matter experts take a deep dive into how technology is driving our industry forward but also creating hazards that must be addressed and accounted for as we move forward. Speakers and panelists will take us on deep dives into topics such as artificial intelligence, cybersecurity, and mortgage servicing technology innovations.
Mortgage Servicing Forum: September 25 • 1:30 p.m.-4:45 p.m. Central
From loss mitigation to navigating compliance concerns and the potential industry impact in an uncertain election year, the Mortgage Servicing Forum brings together top mortgage servicing executives, economists, and government representatives to discuss the challenges facing our industry and determine the best paths forward.
Single-Family Rental Roundtable: September 25 • 1:30 p.m.-4:45 p.m. Central
Investors, service providers, and subject matter experts will explore how volatile factors such as inflation, escalating interest rates, and affordability concerns impact the ongoing growth and investment opportunities in the single-family rental market. Don’t miss critical discussions that examine the current state of the single-family rental industry, covering topics from lending strategies to property management, tech tools, build-for-rent demand, and much more.
NPL Forum: September 26 • 9:00 a.m.-11:30 a.m. Central
A new addition to this year’s Five Star Conference, the NPL Forum will tackle topics ranging from non-performing loans, foreclosures, REO, and the buying and selling of distressed assets. Hear from a diverse array of speakers ranging from servicing executives to investors as they guide you through the current headwinds and best practices within the nonperforming assets arena.
4. Certifications & Class Pass
Power up your Five Star Conference experience by partaking in our certifications and class passes. For more information on this material and how to sign up for it, visit fivestarconference.com/2024/agenda_Certs_ClassPass_FORCE.
- The FORCE is offering an eight-hour certification course (Broker Master Class) and eight different one-hour classes to enhance your knowledge and professional skills. While the content is primarily designed for agents and brokers, the certification and classes are open to all conference attendees through purchasing the appropriate add-on.
- The Broker Master Class certification runs all day on Monday prior to the start of the conference on Tuesday.
- The Class Pass gives you access to eight different courses that occur on Wednesday, where six classes will be offered in the morning and six in the afternoon, with four of the six classes repeating to allow for scheduling flexibility.
- Our Broker Master Class will provide you with the information you need to thrive as a broker. Unlike other classes, this is not about how to become a broker, but how to be a successful one. It’s a holistic program that includes:
- Nuts and Bolts of Business Management
- Technology—project management, marketing, expenses tracking
- Best Practices for Running Your Business
- Mental Health & Work-Life Balance
- Team Building
- Customer Service
- Marketing
5. Women in Housing Awards Luncheon
September 26 • 11:30 a.m.-1:30 p.m. Central
Five Star’s 13th Annual Women in Housing Leadership Awards recognizes the tremendous achievements of remarkable businesswomen whose contributions will continue to impact the housing and mortgage servicing industry for years to come. The program will include the highly anticipated “Inside the She-Suite” discussion that features the industry’s top-ranking female executives addressing the challenges and sharing inspirational successes they’ve encountered throughout their careers. Join us at the closing celebration to meet this year’s outstanding finalists and hear how industry leaders are forging the way for future women in housing. For more information and to nominate colleagues for the awards, click here.
