Cornerstone Names New Head of Retail

Cornerstone Home Lending President–National Retail Division Jay Crowell

Cornerstone Home Lending, a division of Cornerstone Capital Bank, has announced the promotion of Jay Crowell to the newly created role of President–National Retail Division. Crowell will drive the strategy and continued growth of Cornerstone’s national retail and Realtor affiliate sales and operations.

Crowell joined Cornerstone Home Lending in 2009, and most recently, served as President of the Pacific Northwest Region. He was the company’s top originator between 2019-2022, and his team was ranked among the company’s top 10 origination teams each year since he joined.

“Cornerstone is a mission-based company, and Jay is firmly committed to our mission, vision and convictions,” said Cornerstone Home Lending CEO Adam Laird. “Throughout his 15 years at Cornerstone, Jay has invested significant time in the success of everyone around him. I’m excited to see the growth opportunities that Jay will create for Cornerstone’s next generation of retail sales, production and operations leaders.”

In 2023, one of the most challenging years in the mortgage industry, Cornerstone Home Lending significantly outpaced its largest competitors by achieving an average of $26.3 million in loan volume per loan officer, according to data from Modex. This performance underscores Cornerstone’s commitment to the success of their loan officers.

“I am thrilled to serve our loan officers and continue helping them grow and achieve success here at Cornerstone,” said Crowell. “I intend to relentlessly pursue excellence in every area and facet of our retail business. My goal is to create a world-class experience for our clients and provide a platform that helps our originators exceed their goals and make a positive difference in every community we serve.”

Based in Houston, Texas, Cornerstone Capital Bank is a national provider of mortgage finance and servicing solutions and banking services to businesses and consumers. Cornerstone holds certified Fortune Great Place to Work status, is recognized as “Top Workplace” in major markets, and has earned multiple Best Workplaces awards. Formed through the 2022 merger of Cornerstone Home Lending and Roscoe Bank, Cornerstone Capital Bank has a combined operating history dating back to 1906.

“It’s about making a bigger impact,” Crowell added. “I believe in Cornerstone’s mission, and I am committed to strengthening our culture and building upon our 37 years of success. With our talented residential lending team and the unique products and services we provide our clients through Cornerstone Capital Bank and Cornerstone Servicing, I am confident that the best is yet to come.”

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Picture of Eric C. Peck

Eric C. Peck

MortgagePoint Managing Digital Editor Eric C. Peck has 25-plus years’ experience covering the mortgage industry. He graduated from the New York Institute of Technology, where he received his B.A. in Communication Arts/Media. After graduating, he began his professional career in New York City with Videography Magazine before landing in the mortgage finance space. Peck has edited three published books, and has served as Copy Editor for Entrepreneur.com.
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